For fundraising events and appeals

Turn pledges made on the night into money in the bank

Dinners, appeals and auctions raise wonderful pledges, then the follow-up begins. DonorChase tracks every pledge against what's been received in Xero and tells your team exactly who to follow up.

The applause fades. The follow-up shouldn't.

The pledge cards come back to the office, someone types them up, and a few weeks later nobody is quite sure who has given. The longer a pledge goes without a follow-up, the harder it is to collect.

  • Pledge cards and spreadsheets that never quite match the bank
  • Committee members each chasing from their own list
  • Donors who said "after the new year" and were forgotten
  • Instalments that started well and then stopped
  • No clear answer to "how much of the dinner have we actually collected?"

Illustrative example with sample data.

Every pledge followed up, by the right person

A dashboard for each event

Keep each dinner, appeal or campaign on its own dashboard, separate from regular donations and memberships.

Pledged against received

See what each donor pledged, what has arrived and what's outstanding, with a running total and collection rate for the event.

Share the follow-up

Assign donors to staff or committee members. Each person gets a daily or weekly email of the calls they need to make.

Remember what was said

Notes from the night, "will give after the new year" or "call his PA", stay on the donor's page with their full giving history.

Instalments and standing orders

Pledges given monthly by standing order are tracked by the standing order tracker, so you see straight away when they stop.

Reconciled to Xero

Raise each pledge as an invoice in Xero. As gifts are reconciled, DonorChase updates overnight, so the figures always match your books.

Pledges + Gift Aid

Pledge, collect, then claim the Gift Aid

Once pledges come in, make sure you claim every penny of eligible Gift Aid. DonorBoost, our Gift Aid claim software, works alongside DonorChase, and our Gift Aid review service can check past events for Gift Aid you've missed.

Planning your next dinner or appeal?

Set DonorChase up before the event and start following up pledges the morning after.

Book a demo

Questions from fundraisers

How do pledges get into DonorChase?
Each pledge is raised as an invoice to the donor in Xero, allocated to the event's dashboard. DonorChase picks it up at the nightly sync, or straight away at the press of a button.
Can we claim Gift Aid on pledges made at a dinner?
Gift Aid can only be claimed on genuine donations. It can't be claimed on ticket prices, auction lots or anything else where the donor receives a benefit. Our Gift Aid page explains more, and we can review your events to make sure nothing eligible is missed. DonorBoost then prepares the claim.
Will donors receive automated chasers?
No. DonorChase tells your team who to contact and when. The follow-up stays personal, which is what keeps donors giving next year.
We run several events a year. Can we compare them?
Yes. Give each event its own dashboard and see pledged, received and outstanding for each, while each donor's page shows their giving across all of them.